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DOUBLETREE GUEST SUITES, NAPLES RECEIVES TOP HOSPITALITY AWARD
Naples Success Story – Named Doubletree “Best of the Best” for Fifth Year
Naples, Florida (March 2, 2007)—Guest Services, Inc. is proud to announce that the Doubletree Guest Suites Naples, Florida has won Hilton Hotels Corporation’s highest honor, the “Connie” Award, for the fifth time in the last six years. In addition, the Doubletree received the “Hospitality Award of Excellence” as the hotel with the highest aggregate scores for customer satisfaction and loyalty. At a conference of all 165 Doubletree branded properties, Hilton Hotels named the Doubletree Guest Suites Naples their number one rated property.
The “Connie” Award, named after Conrad Hilton, founder of Hilton Hotels Corporation, is awarded to “the best of the best” hotels within each brand in the Hilton family of hotels. The award is based on Hilton’s 2006 year-end Quality Performance Balanced Scorecard rankings. Doubletree Guest Suites Naples is consistently recognized and rewarded for its customer loyalty, maintenance of brand standards, cleanliness, physical condition, and service. In Naples, unparalleled personalized service and immaculate accommodations make the Doubletree Guest Suites worthy of such a prize.
“This amazing accomplishment is simply an indication of the outstanding team that we have at the Doubletree Guest Suites. Our success is due to our entire staff’s commitment to providing exceptional customer service”, said Gerry Gabrys, President and CEO of Guest Services, Inc., the property’s hospitality management provider.
Nestled in 3.6 acres of peninsula overlooking the Cocohatchee River and Nature Preserve, the Doubletree Guest Suites Naples presents guests with an exhilarating panorama of wildlife. This full-service boutique hotel provides the casual elegance and relaxed atmosphere that characterizes beautiful Naples in an unbeatable North Naples location. The Doubletree Guest Suites Naples is conveniently located minutes from I-75 and the Naples Municipal Airport and just 30 minutes from SW Florida International Airport.
Business and leisure travelers alike appreciate the Doubletree Guest Suites Naples home away from home comforts, impeccable service and legendary hospitality. Each one of the 101 suites feature a wet bar with refrigerator and coffeemaker, in-room movies, PlayStation® games and two two-line cordless speaker phones with voice mail. Complimentary wireless high-speed Internet access is available in all guest rooms and public areas. Upgraded suites feature walk out balconies with views of either the sparkling pool or the serene beauty of the Cocohatchee River and Nature Preserve.
